EA Play Ps4

by joxellox
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EA Play Ps4

★★ Novice

i have a problem accessing the EA play playlist or installed games on ps4 and it was working the first few weeks

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Accepted Solution

Re: EA Play Ps4

Community Manager

Hey @joxellox, that would point to the issue being a connection issue related to one network.


It's no harm turning your router off for 5 minutes and then trying again to see if you see the same issue.


Darko 

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Message 4 of 4 (639 Views)

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Re: EA Play Ps4

Community Manager

Hey @joxellox if you check the PSN store are you able to add the games from there?

 

Darko 

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Message 2 of 4 (673 Views)

Re: EA Play Ps4

★★ Novice

Yes the games in the playlist are available free in the store. But actually i found a temporary solution. When i change wireless network connections on the console it works but if i close the app it returns to the original error

Message 3 of 4 (658 Views)

Re: EA Play Ps4

Community Manager

Hey @joxellox, that would point to the issue being a connection issue related to one network.


It's no harm turning your router off for 5 minutes and then trying again to see if you see the same issue.


Darko 

Darko.png
Message 4 of 4 (640 Views)

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