Claim EA Play rewards

[InsaneCreeks]

How am I supposed to claim my EA play rewards on PS5?

[EA_Kent · Accepted solution]

@InsaneCreeks 

Got it, thanks! The charm should have been added to your account automatically if you've got an active EA Play membership. If you still aren't seeing it on your account I'd recommend getting in touch with the EA Help team so they can take a look. 

For more information on how to set up a case with them visit the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

/Kent

[EA_Kent]

Hi @InsaneCreeks, 

Is there a specific game's rewards you were looking to claim? 

/Kent

[InsaneCreeks]

It was a charm for apex legends

[EA_Kent · Accepted solution]

@InsaneCreeks 

Got it, thanks! The charm should have been added to your account automatically if you've got an active EA Play membership. If you still aren't seeing it on your account I'd recommend getting in touch with the EA Help team so they can take a look. 

For more information on how to set up a case with them visit the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

/Kent

[ColStaxX]

I amalso having this issue, i purchased a yearly membership just for the apex rewards and its not showing up in my accounts or even in my ea play account

[EA_Kent]

Hi @ColStaxX, 

If you still aren't seeing the rewards please get in touch with the EA Help team so they can take a look. The links in my post above should help you set up a case with them. 

/Kent

[reflexmyh1]

Hi i purchase today the ea play But HOw i get the reward FOR FIFA 21

[EA_Darko]

Hey @reflexmyh1 if not seeing rewards that you should have I would recommend speaking with our live support team.

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[MalonBalon69]

Hello,

I am having the same issue right now. I‘ve purchased a yearly membership but I still don’t have the weapon charm in Apex Legends. Could you help me with that as well?

[MalonBalon69]

I’m on PS5 btw