Re: Banned for no reason

by EA_Barry
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Original Post

Banned for no reason

★★★ Newbie

I have been banned for no reason and I can’t ask for help because I can’t get onto my ea account as it is in my old email address that I can’t get into, I’m not happy with this as I went to play the game and was banned, I will not be buying another fifa if this problem is no resolved 

Message 1 of 2 (418 Views)

Re: Banned for no reason

Community Manager

@manujaka 

 

If you no longer have access to your email address, we can try to recover your account.

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png
Message 2 of 2 (410 Views)

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