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shirleykath
5 years ago
Solved

Compré un juego por error

Hola, compré un juego por error y quisiera devolverlo. Tengo Mac y ese juego solo está disponible en windows. Ayúdenme por favor.

consola
  • EA_Groguet's avatar
    EA_Groguet
    5 years ago

    Hola @shirleykath 

    Desde Comunidad no podemos ayudarte ya que no tenemos acceso a tu historial de transacciones. Lo más recomendable en este caso es que te pongas en contacto con Soporte Técnico. Puedes contactar vía telefónica llamando a uno de los siguientes números de teléfono:

    • España: (+34) 911 23 04 90
    • México: (+52) 334 77 05 297

    Si no quieres llamar o no puedes porque sería una llamada internacional puedes contactar a través del chat online en Help.ea.com

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  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hola @shirleykath 

    Desde Comunidad no podemos ayudarte ya que no tenemos acceso a tu historial de transacciones. Lo más recomendable en este caso es que te pongas en contacto con Soporte Técnico. Puedes contactar vía telefónica llamando a uno de los siguientes números de teléfono:

    • España: (+34) 911 23 04 90
    • México: (+52) 334 77 05 297

    Si no quieres llamar o no puedes porque sería una llamada internacional puedes contactar a través del chat online en Help.ea.com

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Compré un juego por error","moderationData":{"__ref":"ModerationData:moderation_data:7593100"},"body":"

Hola @shirleykath 

\n\n

Desde Comunidad no podemos ayudarte ya que no tenemos acceso a tu historial de transacciones. Lo más recomendable en este caso es que te pongas en contacto con Soporte Técnico. Puedes contactar vía telefónica llamando a uno de los siguientes números de teléfono:

\n\n\n

Si no quieres llamar o no puedes porque sería una llamada internacional puedes contactar a través del chat online en Help.ea.com

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