Xbox One - Unable to connect to friends lobby

[CottnCandySkunk]

Product: A Way Out
Platform:Microsoft XBOX One
Which mode has this happened in? Online Co-Op
Which character were you controlling? Leo
Summarize your bug I didn't get to choose a character - can't get into a lobby - when invited (or invite sent) unable to connect - it will advise Authenticating, then this goes away and i am left with the spinning loading circle in the middle of my screen.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? by going on xbox and inviting friends - 2 other friends I know having same issue.
What happens when the bug occurs? it doesn't load the game.
What do you expect to see? a $40 video game I can play with my friends? ‌

‌

that pretty much sums it up.

[EA_Roulbox · Accepted solution]

Hey All,

We received some reports of Xbox players regarding this matter.

We have sent the report to our studio, we will keep you informed on this thread as soon as we have any update.

While we are investigating the mentioned issue, I would advice you to fully restart both, your console and your friend's one, as some players mentioned that it fixed the issue for them.

Apologies for the inconvenience.

* Accepting the comment as a solution for visibility, the issue is still under investigation.

Roulbox

[KingOGSkunk420]

Product: A Way Out
Platform:Microsoft XBOX One
Which mode has this happened in? Online Co-Op
Which character were you controlling? Leo
Summarize your bug I didn't get to choose a character - can't get into a lobby - when invited (or invite sent) unable to connect - it will advise Authenticating, then this goes away and i am left with the spinning loading circle in the middle of my screen.I have done every troubleshoot possible, talked to ea adviser for an hour and still didnt fix issue,
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? by going on xbox and inviting friends - 2 other friends I know having same issue.
What happens when the bug occurs? it doesn't load the game.
What do you expect to see? a $40 video game I can play with my friends? ‌ ‌ that pretty much sums it up.

‌

i just want to play the game but every time ea answers my facebook posts or chats they say the same thing.....i have done every troubleshooting option available i should have to do all of them just to play one game.....every other game i own has no issue with coop

[KingOGSkunk420]

i have this exact same problem PLEASE FIX ASAP!!!

[BigDaddyMeaty]

Can't connect to friend on XBONE.

[WhoIsPandaSole]

well its running on Unreal Engine's trash serves so it don't surprise me but still.

[CottnCandySkunk]

we've been trying all day to tell EA about this..

[KingOGSkunk420]

been having the same issues, talked to ae for an hour trying every troubleshooting option possible and still nothing worked

[X_GMan79_X]

Any help would be highly appreciated.

[EPICzxDYNASTY]

Has anyone got it working yet?

[heat_burns]

I've got the same issue. Is there a chance it's related to home Xboxes/gamesharing? I know both myself (who bought the game) and my friend trying to join both gameshare with other Xboxes.