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Upgrade to full game not working

by MIsterpd1
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Upgrade to full game not working

★ Novice

So..., first I downloaded the trial version, didn't play it and eventually bought the full version.

 

I have installed the full version, but it still gives me the trial version, which means I cannot play the game, at all... (See attachment)

 

I've tried deleting it, renewing the certificates reinstalling it. I  did it that for a couple times now, and also did a reboot on my PS4, nothing worked....

 

Should I ask for a refund, or is there a way after all which makes me able to play the game I spend my money on?

 

Big thanks!

 

(Sorry for any bad grammar)

Message 1 of 4 (849 Views)
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Re: Upgrade to full game not working

★ Novice

I am in a graveyard of something, because it feel so dead in this forum....

 

Never had i wait so long for someone to reply.....

Message 2 of 4 (798 Views)
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Re: Upgrade to full game not working

Community Manager

Hey, @MIsterpd1  did you try to clear the cloud saves and local saves for A way out? 

 

In the library do you see two version of the game or only one?

 

/Atic

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Message 3 of 4 (793 Views)
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Re: Upgrade to full game not working

★ Novice
Hi, thank you very much for your reply.

Yes I did, and no, just one Icon (version)
Message 4 of 4 (784 Views)
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