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Re: Started With Game Crashes, Now It Won't give me my full version.

by suhijefrajer
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Original Post

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GameThread timed out 30.00 secs

★ Novice

Product: A Way Out
Platform:PC
Which mode has this happened in? Online Co-Op
Which character were you controlling? Vincent
Summarize your bug GameThread timed out 30.00 secs error and it completely crashes the game
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start the mission where you are in the sewers, flash the light onto the second valve and once your friend rotates it all, and it will happen as soon as they finish
What happens when the bug occurs? The game freezes for 2-3 seconds, a green line appears for a split second and then the game crashes and about 10 seconds afterwards an error appears saying the following: LowLevelFatalError [File:D:\BuildAgent\work\40b40aa365e0f6fc\Haze1\Main\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 998] GameThread timed out waiting for RenderThread after 30.00 secs KERNELBASE.dll!0x0000000077064008 AWayOut.exe!0x0000000047E8BBDE AWayOut.exe!0x0000000047DF92A8 AWayOut.exe!0x00000000415E698C AWayOut.exe!0x00000000402C76C6 AWayOut.exe!0x00000000402CC55C AWayOut.exe!0x0000000045C2431A AWayOut.exe!0x0000000045C29D60 AWayOut.exe!0x000000004E739A27 Activation64.dll!0x0000000054156B3C KERNEL32.DLL!0x0000000079F31FE4 ntdll.dll!0x000000007A07EFC1 ntdll.dll!0x000000007A07EFC1
What do you expect to see? I expected the game to carry on with the story

I get this error everytime, when I tried as leo was able to get slightly further into the mission but eventually the same thing happened but it kept my friend in the game (he has the friend pass version and I have the standard version if that helps)

 

Message 1 of 9 (4,939 Views)
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Started With Game Crashes, Now It Won't give me my full version.

[ Edited ]
★ Novice

First of all, EA is real trash. I can't even contact them.

 

So my game was working fine on the first launch, I invited my friend then exited the game to fix my audio problem. But after that, the game would crash every 5 seconds to 8 minutes of gameplay: 

LowLevelFatalError [File:D:\BuildAgent\work\40b40aa365e0f6fc\Haze1\Main\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 815] Rendering thread exception: LowLevelFatalError [File:D:\BuildAgent\work\40b40aa365e0f6fc\Haze1\Main\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 182] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG') KERNELBASE.dll!0x00000000C7CC4008 AWayOut.exe!0x0000000047E8BBDE AWayOut.exe!0x0000000047DF92A8 AWayOut.exe!0x0000000048A35ED1 AWayOut.exe!0x0000000048A38009 AWayOut.exe!0x00000000489F9DB7 AWayOut.exe!0x0000000041200CAB AWayOut.exe!0x00000000415D56F6 AWayOut.exe!0x00000000415D35CD AWayOut.exe!0x00000000417A1B0D AWayOut.exe!0x0000000049C268B0 AWayOut.exe!0x0000000047C2F02E AWayOut.exe!0x0000000047C2F70C AWayOut.exe!0x00000000496B3C95 AWayOut.exe!0x00000000415E7D28 AWayOut.exe!0x0000000047F74706 AWayOut.exe!0x0000000047F6CFB7 KERNEL32.DLL!0x00000000CA311FE4 ntdll.dll!0x00000000CB69EFC1 ntdll.dll!0x00000000CB69EFC1

 

 

 

but after "updating" the game, it switched my full version that I bought for a Friend Pass version. I tried uninstalling and re downloading but I still have the same problem. So, I can't play the game at all.

 

#neverbuyingfromeaagain

 

I've never had so much issue with lunching a game before.

 

Update: After calling EA, my game won't open at all...

Message 2 of 9 (4,923 Views)
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Re: Started With Game Crashes, Now It Won't give me my full version.

Community Manager

Can you ensure that  you have the most recent drivers for your GPU installed, the error you are seeing can point to issues with drivers being corrupted. 

Message 3 of 9 (4,824 Views)
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Re: Started With Game Crashes, Now It Won't give me my full version.

★ Novice
It was the very first thing I tried…I re-ran the game and it still gave me that issue
Message 4 of 9 (4,814 Views)
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Re: Started With Game Crashes, Now It Won't give me my full version.

Community Manager

@YouShouldEnvy Did you uninstall the old drivers and then redownload the latest ones? 

Message 5 of 9 (4,790 Views)
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Re: Started With Game Crashes, Now It Won't give me my full version.

★ Novice
@EA_Darko no I didn't try uninstalling first, but I'll try it again later on tonight
Message 6 of 9 (4,784 Views)
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Re: GameThread timed out 30.00 secs

★★★ Novice
Same here...i contqct the origin suport...told me to reinstal the game.
If someone figured it out put it here.
Message 7 of 9 (4,774 Views)
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Re: Started With Game Crashes, Now It Won't give me my full version.

★★★ Novice
All other games run fine. And playing split screen is also fine.but online it crashes.
Message 8 of 9 (4,756 Views)
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Re: Started With Game Crashes, Now It Won't give me my full version.

★★★ Novice
GOT IT.....lower your resolution and put it on bordeless window.
Message 9 of 9 (4,696 Views)
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