Re: Game doesnt start

by EA_Blueberry
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Original Post

Accepted Solution

Game doesnt start

★ Novice

Hello ,

 

Game doesnt start no matter what i do .

 

I updated the graphic driver , erased and downloaded the game again but result is the same. When i start the game it looks like working on it but doenst start.

 

requesting your kind help pls 

 

thank you

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Accepted Solution

Re: Game doesnt start

Community Manager

Try downloading the GeForce Experience and roll back your latest driver. Then re-download the latest one. 

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Re: Game doesnt start

Community Manager

Hey @kagemusha85

 

Have you been able to successfully load up the game before? Can you please attach a DxDiag report for me? Here's how to do it

 

Do you have the latest "Windows 10 October 2018 Update?" Be sure to check your Windows Updates to see if you have anything pending to be installed.

 

Look forwarding to hearing back from you. Good luck!

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Message 2 of 6 (1,216 Views)

Re: Game doesnt start

★ Novice

Here you go

 

hope it helps

Message 3 of 6 (1,196 Views)

Re: Game doesnt start

Community Manager

Hey @kagemusha85 let me know if these help out.

  1. Check to make sure your drivers are up-to-date. https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
  2. Uninstall Origin and re-download/install the latest version: https://www.origin.com/usa/en-us/store/download
  3. Right-click on the game in Origin and select "Repair."
  4. Try a clean boot. https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

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Message 4 of 6 (1,106 Views)

Re: Game doesnt start

★ Novice

done all nothing works Frown

Message 5 of 6 (1,093 Views)

Re: Game doesnt start

Community Manager

Try downloading the GeForce Experience and roll back your latest driver. Then re-download the latest one. 

Blueberry.png
Message 6 of 6 (1,086 Views)