A Way Out - Complete Support [ Edited ]

[EA_Ataashi]

Issues with download or installation

PC

Make sure that your PC can run the game. Check out the minimum requirements HERE or use Can You Run It website.

Spoiler

• Log in to the Origin client.
• Click My Game Library and then on your A Way Out game tile.
• If you can't find the game tile and are sure you own it, click Filter at the top-right and then Clear all filters.
• Click Download.
• Origin will detect any game updates and add them to your download queue for you.
• If your download says it’s paused, click Resume Download.
• Click Next, then agree to the End User License Agreements (EULAs) and click Next again.
• After the game downloads and installs, you’ll see a green checkmark and Completed on your game tile.
• Click it and choose Play.

PlayStation 4

Spoiler

 Digital copies of A Way Out should install as soon as the download is done.

If the game doesn’t automatically install, try a manual install:

1. Open your Notifications from the XMB, or main PlayStation menu.
2. Choose Downloads and find your A Way Out download file.
3. Press the Options button and select Install.

Get help on PlayStation.com for problems with downloading or launching your game.

Xbox One

Spoiler

Digital copies of A Way Out should install as soon as the download is done.

If the game doesn’t automatically install, try a manual install:

1. Go to your Download History from the main Xbox menu.
2. Choose the A Way Out file, then press the menu button.
3. Select Install.

Get help from the Xbox support site for problems with downloading or launching your game.

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How to play with a friend, who doesn't own the game?

Check out THIS ARTICLE, which explains how to use the online-only Friend Pass.

Friend Pass on Xbox One

• Only Players that have XBox Live Gold Membership can download and play the trial (if invited by a player with the full game).

Friend Pass on PlayStation 4

• Only Players with a PS Plus Account can download and play the trial (if invited by a player with the full game).

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Issues with connectivity (example: I cannot join my friend's session)

• PC
• PlayStation 4
• Xbox One

We highly recommend opening dedicated ports on your network connection and checking your Internet Protocol Version (IPv)!

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Issues with launching the game or game crashes

PC

• Close background applications.
• Run Origin and the game as administrator.
• Use repair option in Origin.
• Troubleshoot graphics (update drivers, create gaming profile, etc.)
• Clear Origin cache.
• Reinstall Origin using CCleaner.

PlayStation 4

• Power cycle your console - turn off your PS4's power completely, wait 2-3 minutes, then power up the system and try the game again.
• Check the system updates.
• Restore licences.
• Rebuild PS4 datebase.

Xbox One

• Power cycle your console.
• Check the system updates.
• Reset your console to factory defaults while keeping your games and apps.