Cannot launch A Way Out through Steam [ Edited ]

[t05oce2mawuc]

This pop up appears when I try to open A Way Out through steam I got the game from the EA Play subscription on steam. I tried reinstalling the EA app, steam, and the game but nothing works.

[EA_QueenBee · Accepted solution]

@t05oce2mawuc,

So you're also getting this from the EA app itself? That's peculiar. Can you try clearing the EA app cache in case there are old files in there preventing you from launching the game?

https://help.ea.com/en-gb/help/faq/clear-cache-to-fix-problems-with-your-games/#ea-app

It seems that A Way Out isn't quite able to grab a hold of the EA app to launch. If that doesn't work, try uninstalling the EA app and then launching A Way Out through Steam.

[EA_QueenBee]

Hey @t05oce2mawuc,

Is that the message you get when you try to launch A Way Out? Are you launching it from the Steam launcher directly, or via something else, and are you receiving any other errors?

If you could provide a bit more information, I'll do my best to help!

[t05oce2mawuc]

That s the error i get when launching it from steam. I tried launching it from the ea app but it redirects me to steam and i get the same error. I dont get any other errors

[EA_QueenBee · Accepted solution]

@t05oce2mawuc,

So you're also getting this from the EA app itself? That's peculiar. Can you try clearing the EA app cache in case there are old files in there preventing you from launching the game?

https://help.ea.com/en-gb/help/faq/clear-cache-to-fix-problems-with-your-games/#ea-app

It seems that A Way Out isn't quite able to grab a hold of the EA app to launch. If that doesn't work, try uninstalling the EA app and then launching A Way Out through Steam.

[t05oce2mawuc]

I have tried to uninstall the ea app and install it through steam when launching the game but it still doesn't work. I will try to clean the cache when i get home.

[EA_QueenBee]

@t05oce2mawuc,

No rush, let me know if it helps!

[t05oce2mawuc]

Thank you so much for the help, clearing the cache worked.

[EA_QueenBee]

@t05oce2mawuc,

Glad to hear it! Thank you for your patience; it took a little bit of fiddling to get there, but I'm glad you can launch A Way Out now!

[hmedley00]

My buddy is not able to.  Clearing cache did nothing. Any suggestions? This is the only game giving him issues

[e1ridixvhpdo]

ME TOO BUDDY I HAVE THE SAME PROBLEM I TRIED CLEARING CACHE AND UNINSTALL EA APP BUT NOTHING WORKED. CAN SOMEONE HELPS..