September 2016
just got a ps4 a few months ago after going to xbox,however it seems my old psn is linked to a random ea account that i have not got access to.
i have spoke to ea twice
the 1st web based and was told to download bf1 beta so to verify and to get back in touch once it had completed downloading.
2nd someone rang me and told me it was not possible to do it as they could not verify the account .
all i want to do is have an ea account removed from my psn that is stopping me from playing any EA games and link my psn to the only EA account i use
can anyone please help with this as find it to hard to believe that its not possible to unlink accounts as i am being told
Solved! Go to Solution.
September 2016
@FORDIE9 Hi,
You already took the correct steps, as outlined in this article: http://help.ea.com/en/article/linking-your-origin-account-with-your-psn-id-and-gamertag/
If your console IDs are connected to different EA accounts or to an incorrect account, it is possible to have an EA Advisor transfer certain items for you. However, doing so can result in permanently losing data from your EA account, console account, or both. You can find more details on the risks of persona transfers here.
*Note: EA Advisors cannot transfer your console ID to an EA Account that already has a console ID of the same type (Xbox LIVE gamertag or PlayStation online ID) attached to it.
However, if you already gotten in touch with an EA Advisor, and they were not able to assist, we can unfortunately not resolve the issue.
Thank you for your understanding,
Nils
September 2016
@FORDIE9 Hi,
You already took the correct steps, as outlined in this article: http://help.ea.com/en/article/linking-your-origin-account-with-your-psn-id-and-gamertag/
If your console IDs are connected to different EA accounts or to an incorrect account, it is possible to have an EA Advisor transfer certain items for you. However, doing so can result in permanently losing data from your EA account, console account, or both. You can find more details on the risks of persona transfers here.
*Note: EA Advisors cannot transfer your console ID to an EA Account that already has a console ID of the same type (Xbox LIVE gamertag or PlayStation online ID) attached to it.
However, if you already gotten in touch with an EA Advisor, and they were not able to assist, we can unfortunately not resolve the issue.
Thank you for your understanding,
Nils
April 2020
April 2020
Hey @cwalker06er I'm locking this thread as it is 4 years old.
If you are having an issue then please create a new thread with as much info as possible and we will help as best we can.
Darko