unable to launch The Sims 3_code.exe

[mistypixels]

 Please help.

[EA_Kristi]

@mistypixels Please restart your computer, then making sure you are running Origin with Administrator try installation again. Also please make sure that Origin download directory is set the correct location: Application Settings - Advanced (top left corner of Origin client, in Origin menu).

[mistypixels]

Can you explain more detailed? I'm not quite sure what I'm suposed to do, because it's still not working.

[mistypixels]

And by the way I'm not prom USA or UK.I'm still learning english, so... :D P.s I'm from Lithuania.Could my location be the problem?

[mistypixels]

I restarted my computer and I did everything that you said.But its still not working.mileysad:

[mistypixels]

Please help!

[EA_Kristi]

@mistypixels Please contact an Advisor so the issue could be investigated further:

1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

[mistypixels]

I can't select a platform, well I can select it, but it takes my to completly other site, and there is no button 'next'.

[mistypixels]

Oh, I was at the wrong site.But when i come to the last page, it says 

How would you like to contact us?

EA's recommended channel:

Support Contact Information

Sorry, No Channels are Available.

WHAT DOES THAT MEAN?

[EA_Kristi · Accepted solution]

Are you selecting 'PC'? Could you try the following direct link: http://help.ea.com/en/contact-us/new/?product=the-sims-3&platform=pc&subject=Installation+issue&cate...