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unable to connect to EA server to activate the sims 4

by TaheraJa
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unable to connect to EA server to activate the sims 4

★★ Novice

i just downloaded and installed the sims 4 through origin today. but as soon as i press the button play this error keeps showing "unable to connect to ea server to activate the sims 4" i tried almost everything there is from restarting to adding ports to removing cache and nothing works!

please help me fix this issue Frown

Message 1 of 7 (143 Views)
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Re: unable to connect to EA server to activate the sims 4

Do you have security software running that might be blocking the connection?

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do not work for EA

 

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Message 2 of 7 (132 Views)
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Re: unable to connect to EA server to activate the sims 4

★★ Novice
No. And even if I did it wouldn't matter because I excluded all the origin and the sims 4 files from the firewall right?
Message 3 of 7 (128 Views)
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Re: unable to connect to EA server to activate the sims 4

Are you working on a proxy?

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do not work for EA

 

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Message 4 of 7 (115 Views)
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Re: unable to connect to EA server to activate the sims 4

★★ Novice
No
Message 5 of 7 (107 Views)
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Re: unable to connect to EA server to activate the sims 4

@TaheraJa moved to the Origin forums, someone over here probably knows better than I do how to fix this.

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do not work for EA

 

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Re: unable to connect to EA server to activate the sims 4

★★★★★ Pro

Please see the accepted solution in this thread.

 

The connection issues section of this page may also be of help.

 

If none of this solves your connection issues, pleas let us know here.

Message 7 of 7 (84 Views)
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