trying to change account email address

[EA_Darko]

Hey @NennaRC I tested it just there and was offered both a chat and/or a call when I followed those steps.

Darko 

[NennaRC]

@EA_DarkoAfter your last step I get this page, see pic!

Also I can sign in, I just want to swap my email address so how do you expect customers to understand that they should go via ’Can’t sign in’ if they want to change their email? I have no trouble signing in whatsoever. Please make it easy for the customer!

Also, why should I have to make a call to the US to just change my email? Or why should I have to sit in a chat queue for hours for something that should be the simplest thing?