Re: the game not showing In Library

by EA_Nils
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the game not showing In Library

★★★ Newbie

hi i buy fifa 2016 super deluxe edition but game not show in my library please help

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Accepted Solution

Re: the game not showing In Library

Community Manager

@Extrem_th Hi,

 

It looks as if your purchase is currently processing the payment: https://help.ea.com/en/article/origin-order-history-and-status-guide/

We process most orders within 24 hours of purchase though in some cases we may take up to 72 hours to complete processing. Once we finalize your payment we’ll send you an email to let you know.

 

Thank you for your understanding and your patience. Let us know if you have any further questions.

 

Cheers,

Nils

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Message 2 of 4 (196 Views)

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Re: the game not showing In Library

Community Manager

@Extrem_th Hi,

 

It looks as if your purchase is currently processing the payment: https://help.ea.com/en/article/origin-order-history-and-status-guide/

We process most orders within 24 hours of purchase though in some cases we may take up to 72 hours to complete processing. Once we finalize your payment we’ll send you an email to let you know.

 

Thank you for your understanding and your patience. Let us know if you have any further questions.

 

Cheers,

Nils

Message 2 of 4 (197 Views)

Re: the game not showing In Library

★★★ Newbie

Thank a lot Large smile

Message 3 of 4 (188 Views)

Re: the game not showing In Library

Community Manager

@Extrem_th You are welcome, fingers crossed that it will arrive shortly!

Message 4 of 4 (169 Views)