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the email I linked with my account got deleted before I could verify my email.

by halloweenCRUNCH
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the email I linked with my account got deleted before I could verify my email.

★ Novice

is there anyway I can fix this problem? I don't remember my password and want to play on switch, i cant change it unless I verify my dead email!  I have tones of progress and dont want to lose it!

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Accepted Solution

Re: the email I linked with my account got deleted before I could verify my ema

Community Manager

Hey @halloweenCRUNCH,

 

This is not something we can change on the forums, but if you reach out to an advisor they should be able to help update that email address after verifying some information about the account.

 

You can find more information on how to reach them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead.

 

Mako.png

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Message 2 of 2 (125 Views)

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Re: the email I linked with my account got deleted before I could verify my ema

Community Manager

Hey @halloweenCRUNCH,

 

This is not something we can change on the forums, but if you reach out to an advisor they should be able to help update that email address after verifying some information about the account.

 

You can find more information on how to reach them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead.

 

Mako.png
Message 2 of 2 (126 Views)
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