subtitles problem

[billsurvivalist]

when i play games subtitles are in a higher position on my monitor how do i fix that ?

[EA_David · Accepted solution]

@billsurvivalistI'm genuinely curious where they should normally be, do you have an image from during normal play? I haven't played DS3 since launch so I can't remember the subtitles exact position. 

There are 2 things that i can think would cause this, either some 3rd party program with an odd side-effect, or an odd Windows setting which DS3 uses when its writing its subs. 

The first is far easier to check for, you can try restarting with a Clean Boot. 

https://help.ea.com/en/article/how-to-clean-boot-your-pc/

[EA_David]

@billsurvivalist Do you have an image of this? What game(s) does this effect?

Generally subtitle location isn't configurable, but if there's a glitch placing them in the incorrect location that'd be interesting to see. 

You could try swapping to windowed mode (The toggle is usually Alt & Enter, but you can change this from the options menu. 

Thanks. 

[billsurvivalist]

this is in windowed mode 

[EA_David]

@billsurvivalist That's Dead Space 3, right? This looks like about the right position for subtitles. Obviously it's kinda cut off by the menu, but it should be fine in normal play,  and as mentioned I'm not aware of any way to reposition them, sorry. 

[billsurvivalist]

they are not in the right position but anyway thanks

[EA_David · Accepted solution]

@billsurvivalistI'm genuinely curious where they should normally be, do you have an image from during normal play? I haven't played DS3 since launch so I can't remember the subtitles exact position. 

There are 2 things that i can think would cause this, either some 3rd party program with an odd side-effect, or an odd Windows setting which DS3 uses when its writing its subs. 

The first is far easier to check for, you can try restarting with a Clean Boot. 

https://help.ea.com/en/article/how-to-clean-boot-your-pc/