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Re: stolen account literally zero help

by EA_Darko
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stolen account literally zero help

★★ Newbie

yea so my email was changed and password account is stolen

 

have opened 4 cases no reply from anything in 3 days

 

looked for hours for a phone number couldnt find

 

im at the piont where im going to charge back every single game on my paypal ive purchased through origin due to lack of customer service

 

 

 

 

 

 

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Re: stolen account literally zero help

Community Manager

Sorry to hear that you are having issues @GIVEMEMYACCOUNT3.

 

Can you ensure that you are following these steps exactly when trying to contact support:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is  +44 203 0141818  and is available 9AM-9PM GMT, Monday through Saturday.

 

Let me know how you get on.

 

Darko

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Message 2 of 2 (79 Views)

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Highlighted

Re: stolen account literally zero help

Community Manager

Sorry to hear that you are having issues @GIVEMEMYACCOUNT3.

 

Can you ensure that you are following these steps exactly when trying to contact support:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is  +44 203 0141818  and is available 9AM-9PM GMT, Monday through Saturday.

 

Let me know how you get on.

 

Darko

Message 2 of 2 (80 Views)
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