security question

[Dror1986]

hi,

i remember my email and pass,

i dont rememmber my security question.

what can i do?

[Babyhuehnchen · Accepted solution]

Hi @Dror1986

If you cant remeber your security question please contact customer support. Please do the following:

Go to https://help.ea.com/en/contact-us/.

1. Go to contact us

2. Press your Game/Your Platform and select the problem you are having

3. Press Contact options

4. Scroll to chat and specify your problem

5. Press Chat now

For futher information, please check here http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

If there is no chat option available, please call customer service on your phone.

Greetings,

Babyhuehnchen

---

I do not work for EA, i am just a random guy who like to help other with their problems. All answers are my personal ideas and not affiliated with EA.
If my post helped you, please consider giving me XP
Please mark the post that helped you solve your problem as solution so other people can see it right away

[Babyhuehnchen · Accepted solution]

Hi @Dror1986

If you cant remeber your security question please contact customer support. Please do the following:

Go to https://help.ea.com/en/contact-us/.

1. Go to contact us

2. Press your Game/Your Platform and select the problem you are having

3. Press Contact options

4. Scroll to chat and specify your problem

5. Press Chat now

For futher information, please check here http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

If there is no chat option available, please call customer service on your phone.

Greetings,

Babyhuehnchen

---

I do not work for EA, i am just a random guy who like to help other with their problems. All answers are my personal ideas and not affiliated with EA.
If my post helped you, please consider giving me XP
Please mark the post that helped you solve your problem as solution so other people can see it right away

[Dror1986]

hi,

thanks, the chat is only us or canada.

i'm from israel.

how can i contact them? 

[IIPrest0nII]

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@Dror1986 wrote:

hi,

thanks, the chat is only us or canada.

i'm from israel.

how can i contact them? 

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Hello @Dror1986

Can you please try to choose US flag at EA Help page and then contact EA support again, but this time select a Topic: "Manage my Account" and select an issue: "Can't login" ?