security code

[anniebodthomw]

Hi - Just bought this for my granddaughter's birthday and do not have the code in my email box to get the game. What's going on? And why don't you have a phone number to call? In a very short time I will be cancelling payment if you do not contact me.

[EA_Kristi]

There are currently some delays with customers receiving emails from Origin (it may take around 30min to receive the email). We are looking into the issue and hope to have the matter resolved shortly.

Thank you for your patience!