Hi,
it is best to contact a game advisor to help you.
To contact a game advisor, please visit the following site:
http://help.ea.com/en/contact-us/
# Login to the site by clicking on "LOG IN" in the menu bar, top right.
# If you need to change language, click on the language in the menu bar on the left
# Search the game you need help with.
# Select the game by clicking on the image and click next.
# Select platform and click next
# Select a topic and enter your issue and click next
You will now be provided with the contact options that are available, depending on your country.
Best regards,
inSmithereens
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"Your freedom ends when another's freedom is in jeopardy"
~ inSmithereens
