ref. #4014 unable to proceed with checkout

[EvilJellyDonut]

I wish they would f*cking fix it or at least tell us what went wrong.  After 2 years still don't work !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[EA_Nils · Accepted solution]

@EvilJellyDonut Hi,

We have an article with common solutions for payment issues here: http://help.ea.com/en/article/troubleshooting-payment-issues/

If that doesn't work, you can get in touch with an EA Advisor to look into this for you further: https://help.ea.com/en/contact-us/new

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

Log in with your EA Account and choose "Origin" as product, your platform, "Orders" as topic and "Unable to purchase" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

Thank you,

Nils