redeemed in a country that supports the currency on the card

[WiseKen]

i have just purchase my gift card in $25 at Sydney Australia, i try to use it at my home country Malaysia, it show the message as follow 

Sorry, this code isn't valid in your current country. Codes can only be redeemed in a country that supports the currency on the card.

what can i do ?

[EA_Blueberry · Accepted solution]

@WiseKen 

You must redeem your Cash Card in the country where you purchased it. EA Cash Card FAQ

For example, you can’t buy a Cash Card in the United States and then redeem it in Canada. For more information on specific terms, see the EA Wallet Terms and Conditions.

We recommend contacting our Live-Support team for further assistance. 

[Retro-Pathfinder]

@WiseKen 

It looks like your code has some territorial restrictions. I think you should buy another one where do you live. 

[EA_Blueberry · Accepted solution]

@WiseKen 

You must redeem your Cash Card in the country where you purchased it. EA Cash Card FAQ

For example, you can’t buy a Cash Card in the United States and then redeem it in Canada. For more information on specific terms, see the EA Wallet Terms and Conditions.

We recommend contacting our Live-Support team for further assistance.