recovering a lost password

[jmbr64]

How do you recover a forgotten password when you no longer have access to the e-mail you set your account up with?

[EA_David · Accepted solution]

@jmbr64 Hey, in a case like this you'll need to reach out to support. They can verify your account ownership then make the necessary updates. 

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top left of the page to change the region.

Thanks. 

[EA_David · Accepted solution]

@jmbr64 Hey, in a case like this you'll need to reach out to support. They can verify your account ownership then make the necessary updates. 

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top left of the page to change the region.

Thanks.