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"Access Denied" New Account, Inbox

by Wambsgans-Roy
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"Access Denied" New Account, Inbox

★ Apprentice

Hey friends, just opened an account, but get "Access Denied" when attempting to view my inbox. Help?

Message 1 of 22 (746 Views)

Accepted Solution
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Re: "Access Denied" New Account, Inbox

★ Apprentice
@Wambsgans-Roy Issue has been resolved, thank you!

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Message 3 of 22 (726 Views)

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Re: "Access Denied" New Account, Inbox

★ Apprentice
@Wambsgans-Roy It says "YOU EITHER HAVE TO LOG IN OR NEED PERMISSION TO SEE THIS PAGE."
Message 2 of 22 (740 Views)
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Re: "Access Denied" New Account, Inbox

★ Apprentice
@Wambsgans-Roy Issue has been resolved, thank you!
Message 3 of 22 (727 Views)
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Re: "Access Denied" New Account, Inbox

Community Manager

Great to hear that you got it sorted @Wambsgans-Roy.

 

Darko

Message 4 of 22 (669 Views)
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Re: "Access Denied" New Account, Inbox

★ Novice

how u solved it?

 

Message 5 of 22 (580 Views)
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Re: "Access Denied" New Account, Inbox

Community Manager

Hey @DC-RedLine can you provide a little more information as to the issue that you are seeing? Do you see an error message of any kind?

Darko

Message 6 of 22 (570 Views)
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Re: "Access Denied" New Account, Inbox

★ Novice

i stuck at "downloading data center 408" . Fyi I played with PC, and this problem already happen for 24 hours. sorry for bad english

Message 7 of 22 (529 Views)
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Re: "Access Denied" New Account, Inbox

Community Manager

Hey @DC-RedLine let's start by taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

 

Message 8 of 22 (490 Views)
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Re: "Access Denied" New Account, Inbox

[ Edited ]
★★ Novice

@EA_DarkoI have the same issue. I just wanted to report it, but I won't bother running your software and losing my time, as accessing this inbox is not my priority.

Message 9 of 22 (475 Views)
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Re: "Access Denied" New Account, Inbox

★★★★ Novice

I am having the same issue with my new account:

 

"Access Denied
 
 
YOU EITHER HAVE TO LOG IN OR NEED PERMISSION TO SEE THIS PAGE."
Message 10 of 22 (358 Views)
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