please fix or help me fix why my madden 20 wont launch

[Bigrepoman]

madden 20 on origin premier wont start I hit play nothing happens how can I fix this iv reinstalled that did not work ether

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @EXADYW1 and @Bigrepoman.

Can I ask what exactly happens when the issue occurs? Do you see an error message of any kind? Does the game launch and then crash?

Can you try repairing the game which you can do by right-clicking on he game tile in your My Game Library and selecting Repair? This will scan your installed files and should it find any issues fix them.

If that does not help then grab me a DxDiag and I'll take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko

[EXADYW1]

It wont work for me neither, I have the same issue

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @EXADYW1 and @Bigrepoman.

Can I ask what exactly happens when the issue occurs? Do you see an error message of any kind? Does the game launch and then crash?

Can you try repairing the game which you can do by right-clicking on he game tile in your My Game Library and selecting Repair? This will scan your installed files and should it find any issues fix them.

If that does not help then grab me a DxDiag and I'll take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko