July 2017
Good day,
When I download the originthinsetup.exe it tells me: can't connect to the internet.
I'm always online so this does not make sense.
Please can someone help me to install Origin again.
Thanks.
July 2017
This error shows up when there is a program prohibiting your Origin from using the connection. Can you check if you got any firewall and/or anti-virus/malware software installed as this is most likely conflicting with your Origin.
Try disabling them or adding Origin + the games you want to play to their safety list.
If that doesn't work try a clean boot and see if it works then:
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
July 2017
I've done this as well and still the same problem arises
July 2017
So within the clean boot you can't install Origin?
Did you try to start it as administrator yet?
July 2017
Clean up boot no luck.
Run as admin no luck.
July 2017 - last edited July 2017
I found here in the forum, something for your issue :
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Originally posted by : BFS_Gunnem
SOLVED FOR ME
While running windows 10 64bit I must "make this pc discoverable" through my network settings.
Having my pc set to public mode makes origin think I have no internet connection.
I made the mistake of turning off public sharing when setting up a new PC.
This feature through windows is intended to limit access when a PC is used on a massively public network.
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NOTE if your issue persists -Ensure that your Firewall and/or Antivirus are not blocking the connection. The easiest way would be adding an exception for the Origin Client to the exclusion list.Add firewall/antivirus exceptions for Origin and open the needed ports http://help.ea.com/en/article/connection-issues-with-origin/#1
Check again your antivirus and Add antivirus exclusions (exceptions) specific files Origin, folders Origin or file extensions origin.ex from scanning.(very important to do )
I wait your feedback,mate.
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
April 2018
I know this is an old topic, but I don't care. I paid for my game, I should be able to play it, and the lack of any helpful response from Electronic Arts is pissing me off.
I have done all the steps mentioned in this and other similar complain threads. My computer network has been set to Private from Public, then back again--no change. I have tweaked settings according to official EA suggestions--no change. I have disabled every single firewall, anti-virus, and anything remotely resembling any protection of any kind against any threat to my computer offline or online that I could possible disable--no change. I have rebooted my computer--no change. I have a PERFECT connection to the internet. Perfect. It is fast, it is reliable, and there is zero reason for the installer to STILL insist that my computer has no internet connection.
I purchased Dragon Age Inquisition ages ago, then briefly decided to uninstall it and origin from my computer for a bit. Now that I wish to play it again I find I cannot even install the client. It has been over a year since the earliest complaint of this that I could find--maybe older than that, perhaps. The fact that this game is literally impossible to play on PC unless you use Origin is idiotic to begin with, and I REFUSE to be forced to buy a console AND a copy of the game just so I can play something I bought with my hard-earned money ages ago.