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origin shopping cart

by NadineAF2000
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origin shopping cart

★★ Novice

I have an origin account and I have it downloaded.

when I try to access the shopping cart or try to add any item to the shopping cart, it just keeps on loading and never opens.

I tried adding an item while offline and it doesn't appear in the shopping cart.

why isn't it opening?

Message 1 of 12 (4,913 Views)

Accepted Solution
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Re: origin shopping cart

Community Manager

@Nenourl Hi,

 

Does this issue happen on both the Origin Client and the website for you?

Please check the Origin Store here to see whether you are able to adjust your shopping cart that way: https://www.origin.com/en-us/store/

 

Let us know how you get on.

 

Cheers,

Nils

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Message 9 of 12 (5,683 Views)

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Re: origin shopping cart

EA Staff

@NadineAF2000 You could try to uninstall and re-isntall the Origin client to see if that help. Also you could check if the same issue occurs on https://www.origin.com/store/

 

Let us know how you get on!

Message 2 of 12 (4,900 Views)
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Re: origin shopping cart

★★ Novice

I tried but it didn't work. It keeps on loading and never opens.

Message 3 of 12 (4,896 Views)
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Re: origin shopping cart

EA Staff

@NadineAF2000 Does the same happen on Origin website?

Message 4 of 12 (4,892 Views)
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Re: origin shopping cart

★★ Novice

on the website I can access the shopping cart but cant add any items to the shopping cart

Message 5 of 12 (4,887 Views)
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Re: origin shopping cart

★★★ Novice

What other programs do you have running? For instance when I have steam beta,GoG Galaxy or battle.net running at the same time as origin it affects performance. As far as the web browser what browser do you use?

Message 6 of 12 (4,883 Views)
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Re: origin shopping cart

★★ Novice

while running origin I have no other programs running at the same time.

Message 7 of 12 (4,871 Views)
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Re: origin shopping cart

★★★★ Newbie

I've got this same issue, Do you happen to have a AMD card?

Message 8 of 12 (4,819 Views)
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Re: origin shopping cart

Community Manager

@Nenourl Hi,

 

Does this issue happen on both the Origin Client and the website for you?

Please check the Origin Store here to see whether you are able to adjust your shopping cart that way: https://www.origin.com/en-us/store/

 

Let us know how you get on.

 

Cheers,

Nils

Message 9 of 12 (5,684 Views)
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Re: origin shopping cart

★★★ Novice
Hey, it's the end of 2017 and I just tried their solution of going to the online store and sur-*-prise, no shopping cart option. Was planning to buy some Sims 4 Stuff packs but what's the point when I can only purchase them one at a time?
Message 10 of 12 (3,961 Views)
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