August 2015
I have an origin account and I have it downloaded.
when I try to access the shopping cart or try to add any item to the shopping cart, it just keeps on loading and never opens.
I tried adding an item while offline and it doesn't appear in the shopping cart.
why isn't it opening?
Solved! Go to Solution.
June 2016
@Nenourl Hi,
Does this issue happen on both the Origin Client and the website for you?
Please check the Origin Store here to see whether you are able to adjust your shopping cart that way: https://www.origin.com/en-us/store/
Let us know how you get on.
Cheers,
Nils
August 2015
@NadineAF2000 You could try to uninstall and re-isntall the Origin client to see if that help. Also you could check if the same issue occurs on https://www.origin.com/store/
Let us know how you get on!
August 2015
I tried but it didn't work. It keeps on loading and never opens.
August 2015
@NadineAF2000 Does the same happen on Origin website?
August 2015
on the website I can access the shopping cart but cant add any items to the shopping cart
August 2015
What other programs do you have running? For instance when I have steam beta,GoG Galaxy or battle.net running at the same time as origin it affects performance. As far as the web browser what browser do you use?
August 2015
while running origin I have no other programs running at the same time.
June 2016
I've got this same issue, Do you happen to have a AMD card?
June 2016
@Nenourl Hi,
Does this issue happen on both the Origin Client and the website for you?
Please check the Origin Store here to see whether you are able to adjust your shopping cart that way: https://www.origin.com/en-us/store/
Let us know how you get on.
Cheers,
Nils
December 2017