May 2018
May 2018
@Vasadze770 If you are sure that the user account has admin rights then please try the following steps:
Manually uninstall Origin using the specific steps here: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/
Reboot and then download the most recent installer from here: https://www.origin.com/irl/en-us/store/download
Run the Origin installer and then retest again.
Let me know how you get on.
May 2018
May 2018
@Vasadze770 Were you able to go through the steps I linked above in under 2 minutes?
May 2018
May 2018
May 2018 - last edited May 2018
Hi @Vasadze770
Let's eliminate the first cause of this error, make sure you have removed all files and folders related to the installation Origin.
Manually uninstall Origin http://help.ea.com/en/article/manually-uninstalling-origin/
Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/
Delete temp files: open the Start Menu and type %temp% in the Search field or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.
Run CCleaner http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/
Clear hosts file http://support.microsoft.com/kb/972034
Then go in C:\Program Files (x86)\Origin -delete this Origin folder
Now you have to go to your recycle bin and clean so there will no longer Origin exist as a file.
Restart your machine.
Install Origin as administrator https://www.origin.com/en-ie/download
I wait your feedback.
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
May 2018
May 2018
Ok @Vasadze770
Try to uninstalling and then reinstalling the drivers for your videocard :
First, download the latest drivers for Windows:
Then, download and install a program called DDU (display driver uninstallers- is a driver removal utility that can help you completely uninstall the old video driver. ).
Boot your machine in to Safe Mode and run it. It'll reboot your PC when done.
Now install the latest video drivers,which you downloaded.
If you get .dll errors, like your VC++ runtime package has not installed correctly when you are trying to install your game, troubleshoot with these steps https://help.ea.com/en-us/help/origin/origin/your-vc-runtime-package-has-not-installed-correctly-err...
NOTE if your issue persist go in SAFE MODE with Networking and try download/ install Origin https://www.origin.com/en-ie/download
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en