Re: origin acess premier

by EA_Darko
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origin acess premier

★★ Novice

I've been trying to buy the origin acess premier for two days now.

 

I've tried both on the Origin client and the website, and every time I try to pay it says "We're unable to process your payment right now. Use a different payment method or try again later. [ref. #4014]"

I've tried with three different credit cards, and I've used this Paypal account on Origin without issues in the past.

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Accepted Solution

Re: origin acess premier

Community Manager

Hey @d3st1n3x the best thing to do is speak with one of our phone or chat support advisers who will be able to ake a look at your account and advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

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Message 2 of 2 (293 Views)

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Re: origin acess premier

Community Manager

Hey @d3st1n3x the best thing to do is speak with one of our phone or chat support advisers who will be able to ake a look at your account and advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (294 Views)