Re: not getting verification email

by rahmij2
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not getting verification email

★ Novice

Hello i am not getting the verification email so i can verify my email 

This annoys me

Gr Connah

Message 1 of 6 (14,790 Views)

Accepted Solution

Re: not getting verification email

Community Manager

@iconnahh Hi,

 

Did you check the spam folder of your mailbox? Sometimes the emails can end up there. 

 

If that isn't the case, you will need to contact an EA Game Advisor for further assistance with the verification: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA account and choose "Origin" as Product, your Platform, "Manage my account" as Topic and "Manage security settings" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

 

Thank you,

Nils

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Message 2 of 6 (16,542 Views)

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Re: not getting verification email

Community Manager

@iconnahh Hi,

 

Did you check the spam folder of your mailbox? Sometimes the emails can end up there. 

 

If that isn't the case, you will need to contact an EA Game Advisor for further assistance with the verification: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA account and choose "Origin" as Product, your Platform, "Manage my account" as Topic and "Manage security settings" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

 

Thank you,

Nils

Message 2 of 6 (16,543 Views)

Re: not getting verification email

★★ Novice
Hi this isnt helping me its not in spam ive tried using a different email its still not showing up
Message 3 of 6 (9,208 Views)

Re: not getting verification email

★★★ Newbie

I had this issue as well. Eventually though, I found the emails in my promotions tab of my email. Maybe check there?

Message 4 of 6 (6,597 Views)
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Re: not getting verification email

★★★ Newbie

this doesn't help me I'm looking everywhere and the emails ain't showing up. The Help page isn't helping either can't even change email or add phone number till the account is verified

Message 5 of 6 (856 Views)
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Re: not getting verification email

Community Manager

Hey @KOwolf98 as this thread is quite old I'm going to go ahead and lock it. 

 

If having issues please create a new thread with as much info as possible.

 

Darko

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Message 6 of 6 (839 Views)
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