July 2019
not sure why but I exited the sims 4 after downloading new mods, I updated origin and bam it was all gone and started me up in build a sim. wasted all of my time building my characters up just for it all to delete. Very annoying.
July 2019
@phxmariehaley Does your computer run Windows or macOS? I can move your post to the relevant Sims section of the forums.