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Re: my account was hacked and banned

by 2x_Rare
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my account was hacked and banned

★★★ Newbie

About a week ago, someone hacked into my Origins accounts and played apex. I was kicked out of origins, and I quickly relogged-in and changed my password. However, when I tried to play a game of apex I was banned. I presume they used hacks. I contact EA support, they said they handed it over to EA Terms and Service Team, and its been 4 days without response. What shoud I do?

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Re: my account was hacked and banned

★★ Apprentice

Hello there @Deakon49 ,

 

I'm afraid no one here can give you an accurate response time. Investiagtions can take anywhere from a few days to a few weeks. You will need to wait until you hear back from the Support team via email.

 

Happy Gaming,

-Rare

 

 

 

 

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Re: my account was hacked and banned

★★ Apprentice

Hello there @Deakon49 ,

 

I'm afraid no one here can give you an accurate response time. Investiagtions can take anywhere from a few days to a few weeks. You will need to wait until you hear back from the Support team via email.

 

Happy Gaming,

-Rare

 

 

 

 

Message 2 of 2 (154 Views)
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