Help us improve Answers HQ! Take Survey No, Thanks

my account is

by MOEALI804
Reply

Original Post

Highlighted
Accepted Solution

my account is

[ Edited ]
★★★★★ Newbie

dear origin 

my origin account is hacked  of id [Removed - Admin.]

it was hacked and i cant login since my email is changed 

i have all documents of my account payments (credit number) day of purchase and my personal data

please help me getting it back

Message 1 of 2 (77 Views)

Accepted Solution

Re: my account is

[ Edited ]
★★★★ Guide

Hi,

 

If you think your account is hacked please go to the link below:

 

https://help.ea.com/en-tr/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

 

If your account is still compromised or you cannot enter to your account:

 

  1. Head to https://help.ea.com/tr/contact-us/
  2. Select Origin as the product
  3. Select your platform
  4. Select “Manage my account” as the topic
  5. Select “Hacked account” as the issue.
  6. Select one of the options to talk with EA

View in thread

Message 2 of 2 (68 Views)

All Replies

Re: my account is

[ Edited ]
★★★★ Guide

Hi,

 

If you think your account is hacked please go to the link below:

 

https://help.ea.com/en-tr/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

 

If your account is still compromised or you cannot enter to your account:

 

  1. Head to https://help.ea.com/tr/contact-us/
  2. Select Origin as the product
  3. Select your platform
  4. Select “Manage my account” as the topic
  5. Select “Hacked account” as the issue.
  6. Select one of the options to talk with EA
Message 2 of 2 (69 Views)

ea-promo

Do you need to talk to us?

We’re here to help! Here’s how to get in touch with an EA Advisor.

I need to contact EA

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help