June 2019
Hi, I was trying to preorder The Sims 4 Island Living when I was told that I could not buy it because it's over my monthly microcontent purchase limit. I was not aware this was a thing and I would like to know more about this. I would also like to increase that limit so I can preorder the new expansion.
Solved! Go to Solution.
June 2019
What I did was change my birthday so my account is an "Adult account." Then go to settings, then player controls. You should then be able to set both budgets to "unlimited." Worked perfectly for me.
June 2019
Hey @Brookey066
It seems that you account has the control spending option activated. This setting can be changed by from adult's account. You can read more about it here: https://help.ea.com/en-us/help/origin/origin/origin-player-controls
/Ataashi
June 2019
I am not in a household and it still gave me a spending limit. How can I fix this? I am extremely frustrated as I was very excited to play the new expansion pack.
June 2019
June 2019
What I did was change my birthday so my account is an "Adult account." Then go to settings, then player controls. You should then be able to set both budgets to "unlimited." Worked perfectly for me.
June 2019
Hello! It looks like it's caused by having an account registered as an age under 18. If your account is over this age, you can edit it in your "EA Account and Billing" settings, under "Player Controls". There should be an edit button next to Spend Limits.
June 2019
how do you change your birthday though?? it wont let me
June 2019
June 2019
I am trying to buy a bundle of sims 4 games and every time I try to purchase them it says it exceeds my monthly microcontent spending limit, except my account is an adult account and I don't have a spending limit, please help, I really want to purchase island living
June 2019
Hey @ettaj564
You're right. Expansion packs for The Sims 4 should be classified as "Expansion purchase". Our team is aware and is currently working on a solution.
Hey @kaatharinaaa
It is not possible to "age up" an underage account by changing the date of birth set there - this option won't be available. You can, however, contact our live support at EA Help if you accidentally created an underage account. Our advisers might be able to help you out.
/Ataashi