is Origin ever gonna fix the problem [ref. #10048]

[wrewreww]

is Origin ever gonna fix the problem "We're unable to process your payment right now. Use a different payment method or try again later. [ref. #10048]"??

do they not want my money? 

[EA_Kristi · Accepted solution]

@JC_Denton89 please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

[XXXO77O4906]

You must save your billing information to your origin account first to make any new purchase in the new origin store after you save it log out and log in to origin and you will be all set to go 

if you don't know how to do that go to origin press origin in the top bar scroll down then press Account Privacy after that press Payment and Shipping and then add your billing information 

if this does not work then 

For this you will need to contact Origin/EA support they will gladly help you whit this problem  https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

if this helps pleas give XP to my account thanks

mark this as solution if it solves your question so others will know the answer when they come here 

[XXXO77O4906]

You must save your billing information to your origin account first to make any new purchase in the new origin store after you save it log out and log in to origin and you will be all set to go 

[XXXO77O4906]

if you don't know how to do that go to origin press origin in the top bar scroll down then press Account Privacy after that press Payment and Shipping and then add your billing information 

if this does not work then 

For this you will need to contact Origin/EA support they will gladly help you whit this problem  https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

if this helps pleas give XP to my account thanks

mark this as solution if it solves your question so others will know the answer when they come here 

[xxNEVERSMILExx]

This doesn't help. 

[Danyuri]

i have a same problem

[JC_Denton89]

When I tried to order this game on Origin earlier it triggered my bank's fraud protection on my card... now I still haven't been able to buy this game and I have a headache to sort out with the bank...

[EA_Kristi · Accepted solution]

@JC_Denton89 please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

[lllPotatOlll]

THAT NEVER HELPED I SAID TO THE PERSON 

Hi can you help me fix error code 10048 AND THEN HE **bleep** LEFT!!!

[boartyoo]

i want to buy titanfall but it had problem ref 10048

[pulp_friction]

Why dosn't EA just fix this problem rather than suggesting that we ring support?

LAME

[pulp_friction]

Why is this topic tagged as SOLVED?

It is clearly NOT SOLVED!