if the code I bought is already redeemed can I get a replacement

[TheEchoTheGecko]

I was thinking of Buying BF1 Revolution from this link - https://www.amazon.co.uk/dp/B074WMN7H6/?coliid=I1VPRPNO22VEZ3&colid=2QWHP8PXANRBS&psc=0

and people have said that they have received codes that had already been redeemed and I was thinking before buying it is if I too receive a game code that had already been redeemed would I be able to get a replacement code? If I have proof for my reason  like a picture so they don't think I'm just trying to get another free code.

[puzzlezaddict · Accepted solution]

@TheEchoTheGecko  If you buy a game, physical disc or digital download code, from a third-party vendor, that seller is responsible for replacing it or refunding your money.  Any authorized seller of EA games is required to do so.  I'm not sure what "Amazon Media EU S.à r.l." is though, much less whether it provides the usual protections.  Here's the full list of authorized vendors:

https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/

I doubt EA customer support would help you in such a situation, whether you bought from a vendor on this list or not.  You'd probably just be pointed back to the original seller.  So buying this product does have some risk.

[puzzlezaddict · Accepted solution]

@TheEchoTheGecko  If you buy a game, physical disc or digital download code, from a third-party vendor, that seller is responsible for replacing it or refunding your money.  Any authorized seller of EA games is required to do so.  I'm not sure what "Amazon Media EU S.à r.l." is though, much less whether it provides the usual protections.  Here's the full list of authorized vendors:

https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/

I doubt EA customer support would help you in such a situation, whether you bought from a vendor on this list or not.  You'd probably just be pointed back to the original seller.  So buying this product does have some risk.

[TheEchoTheGecko]

@puzzlezaddict oh ok thanks anyways