Re: i keep having a small white screen everytime i log into origin

by jewelblanco17
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Original Post

i keep having a small white screen everytime i log into origin

★ Apprentice

okay so basically, my freaking origin is not working at all. i uninstalled it about 5 times and tried resetting it. nothing has worked. see, it'll have me log onto like the small white screen, but every time i do, it just is a white screen white a red X and then an yellow - on the top left corner. it's been doing this all day and has prevented me from being able to play the sims. if someone will please help me figure this thing out, i'd gladly appreciate it. 

Message 1 of 3 (281 Views)

Re: i keep having a small white screen everytime i log into origin

@jewelblanco17  I take it you're on a Mac?  If so, run the Origin reset tool again, then disable any proxies you currently have.  Here's how:

 

https://www.linksys.com/us/support-article?articleNum=135932

 

If this doesn't help, please let me know which version of macOS you're running.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (265 Views)

Re: i keep having a small white screen everytime i log into origin

★ Apprentice

OMG OMG OMG OMG IT WORKED. literally thank you so much. you have no idea how happy and excited i am. all thanks to you. i wouldn't have done it without you Standard smile you are a blessing. i hope you have a merry christmas Standard smile

Message 3 of 3 (215 Views)