ı can't see my fifa 21 loyalty discount ingame of fifa 20

[SrknSzr]

ı can't see % 10 loyalty discount for fifa 21 ultimate version ingame fifa 20 please help me ı want to order game 

[CarbonCarl]

Hello @SrknSzr

Try this:

1. Load up FIFA 20 on the Xbox One, PlayStation 4, or PC
2. Scroll through the main menu and head over to the right side of the screen
3. From there, select Pre-order FIFA 21
4. Once done, it will move you over to the online store – which will depend on the platform you're playing on
5. Place your pre-order with the discount

Let me know if you see your discount.

[SrknSzr]

@CarbonCarl doesn't help me but thanks anyway

[CarbonCarl]

@SrknSzr The best thing to do then my friend is to contact an EA adviser: https://help.ea.com/uk/contact-us/

[EA_Darko]

Hey @SrknSzr on what platform are you seeing this issue?

From the image it appears to be PS4 but just want to be sure.

Darko 

[SrknSzr]

@EA_Darko yes ps4

[EA_Darko]

Hey @SrknSzr can you ensure that your Gamertag is set as the consoles primary and then try it again.

Darko 

[SrknSzr]

@EA_Darko ı will try thanks so much

[EA_Darko]

Happy to be of help @SrknSzr.

Let me know how you get on.

Darko 

[SrknSzr]

@EA_Darko did not work