Help us improve Answers HQ! Take Survey No, Thanks

how to stop pop ads when logging into origin?

by wernerstr
Reply

Original Post

Highlighted

Re: how to stop pop ads when logging into origin?

Community Manager

Hi, as well as running the AV software, you may need to manually uninstall the offending program in Windows and/or reset your internet explorer. 

 

https://support.microsoft.com/en-us/help/17421/windows-free-up-drive-space

 

https://support.microsoft.com/en-ie/help/17441/windows-internet-explorer-change-reset-settings

Stay and Play.png
Message 11 of 36 (3,853 Views)
0
Highlighted

Re: how to stop pop ads when logging into origin?

★★★ Novice

Thanks for replying. I've managed to solve the problem by restoring the hosts file, apparentlly this issue is caused by some malware that sets some * up domains to your localhost, running AV or cleaners, manually uninstalling or reseting the inernet explorer won't get the job done. At least that was it for me, I hope this can help anyone else.

Message 12 of 36 (3,841 Views)
Highlighted

Re: how to stop pop ads when logging into origin?

Community Manager

Thanks for the info, that's very helpful. We perform the hosts file reset for some other issues, we can start using it for cases like this too. 

Stay and Play.png
Message 13 of 36 (3,832 Views)
0
Highlighted

Re: how to stop pop ads when logging into origin?

★★ Newbie

how did you restore the hosts file? Im having the same issue that Counterflix ads are popping up even though i have pop up disabled. would you be willing to provide step by step in how you were able to come to your solution, I had my friend try to help me, but it still didn't fix anything.

Message 14 of 36 (3,795 Views)
0
Highlighted

Re: how to stop pop ads when logging into origin?

Community Manager

Hey, this article details how to reset the hosts file on the different Windows versions. 

 

https://support.microsoft.com/en-us/help/972034/how-can-i-reset-the-hosts-file-back-to-the-default


Thanks. 

Stay and Play.png
Message 15 of 36 (3,785 Views)
0
Highlighted

Re: how to stop pop ads when logging into origin?

★★★ Novice

It's been a while since you posted this, thus you may have gotten it already, but I'm answering it either way. I used Host Mechanic to reset the hosts file, it's quicker than resetting it manually. Afterwards I decided it was also a good idea to block some known malicious domains trough the hosts file.

 

https://www.bestvpn.com/blog/41159/use-your-hosts-file-to-block-ads-and-malware/   This link shows how to block domains. I attached a .txt with a list of malicious domains. You just copy the domains from this .txt and paste it to your hosts file and before doing the blocking stuff create a backup for your hosts file just in case you accidentally mess something up.

 

 

Message 16 of 36 (3,739 Views)
Highlighted

Re: how to stop pop ads when logging into origin?

★★★ Newbie

Same here.

Only happens with Origin

is Origin the malware?

Message 17 of 36 (3,283 Views)
0
Highlighted

Re: how to stop pop ads when logging into origin?

Community Manager

Usually if you're seeing ads on Origin there's some sort of ad/malware attached to Internet Explorer/Edge. Be sure to try the troubleshooting steps in this thread, hopefully they'll help. 

Stay and Play.png
Message 18 of 36 (3,275 Views)
0
Highlighted

Re: how to stop pop ads when logging into origin?

★★ Newbie

Hi EA,

 

I have purchased some games, but I cant play it just because ads in Origin.

 

How dare you !!!!!

 

 

Message 19 of 36 (3,108 Views)
0
Highlighted

Re: how to stop pop ads when logging into origin?

Champion (Retired)

You should remove that picture or at least censor it

Message 20 of 36 (2,910 Views)
0
Twitter Stream