Re: how to get origin off a broken computer

by EA_Barry
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how to get origin off a broken computer

★★★★★ Newbie

Hi, my older computer is broken as in the login screen will not load. I had my origin login on that computer and now I can't get onto origin on my new computer. I don't know how to fix this without paying 200 dollars to fix the old computer. I would just make a new account but I don't have the code or anything for the games. Please help, thank you

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Re: how to get origin off a broken computer

Community Manager

@panda0580 

 

You should be able to just download, install and then log in to Origin on your new machine with your existing Origin account.

 

https://help.ea.com/en-us/help/origin/origin/install-origin

 

If you have forgotten your account details, you can contact one of our Advisors using the link below and we can try to help you recover your account.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png

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Message 2 of 2 (212 Views)

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Re: how to get origin off a broken computer

Community Manager

@panda0580 

 

You should be able to just download, install and then log in to Origin on your new machine with your existing Origin account.

 

https://help.ea.com/en-us/help/origin/origin/install-origin

 

If you have forgotten your account details, you can contact one of our Advisors using the link below and we can try to help you recover your account.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png
Message 2 of 2 (213 Views)