how to fix error cod 9:0

[SIGMAN765]

when I was downloading the new update it said error code 9:0 and also I cant get online because I need to install the new update

[Straatford87 · Accepted solution]

@desanicole2

Hi,

Sorry to hear that you're still experiencing the issue.

The main topic on error 9 can be found here:

http://answers.ea.com/t5/Technical-Issues/Can-t-update-Origin-Error-Code-9-0/td-p/5485618

I would recommend to read through both the solution and further comments for additional tips on getting this error resolved.

Kind regards,

[crinrict]

Hi @SIGMAN765

I moved this to the Origin forum as it sounds like an Origin error message and not a SIms 4 one.

Hopefully someone here can assist you better

[Babyhuehnchen]

Hello @SIGMAN765

this article should contain  the info you need. Im gonna call in @Straatford87 here. He can provide better assistance on this than me .

Greetings,

Babyhuehnchen

(I do NOT work for EA)

[Straatford87]

@crinrict

This is indeed an Origin error, thanks for moving it over

@Babyhuehnchen @SIGMAN765

This thread contains all the information that we currently have on this issue:

http://answers.ea.com/t5/Technical-Issues/Can-t-update-Origin-Error-Code-9-0/td-p/5485618

The thread contains several user provided solutions. I would highly encourage going through it. But do let me know if there's any further questions!

Kind regards,

[desanicole2]

Hello, Im new to AnswersHQ.

I'm still having trouble with the error code 9? I dont have an origin folder to delete things from, I have a EA folder and the cache is empty and there is no origin running in task manager. Im so confused and stressed! When I install Origin, I make sure not to click yes to installing the beta version, but Im still having problems, what should I do? 

[Straatford87 · Accepted solution]

@desanicole2

Hi,

Sorry to hear that you're still experiencing the issue.

The main topic on error 9 can be found here:

http://answers.ea.com/t5/Technical-Issues/Can-t-update-Origin-Error-Code-9-0/td-p/5485618

I would recommend to read through both the solution and further comments for additional tips on getting this error resolved.

Kind regards,