February 2020 - last edited February 2020 by EA_Darko
I received an email advising I should contact you by phone but there is number to reach you. I also have a problem making purchases on the already existing cards on file and working till 01/30/20. In chat I was advised that the problem was mine not you, however my CC support team said my cards were fully functional I tested by making a small purchase elsewhere that was fine therefore the problem is yours. Therefore if you wish to have an active customer I would suggest your finding said problem.
So far EA has been lacking on all the issues submitted and reaching the group is almost impossible
Please call me at [Removed by CM]
C Kiilkeary
Solved! Go to Solution.
February 2020
Hey @cillcaraighcharm I tested Origin just there and was able to make an order without issue.
If you are seeing an error message then it generally points to an issue with your information being incorrect or your bank/card issuer blocking the payment.
The best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
February 2020
Hey @cillcaraighcharm I tested Origin just there and was able to make an order without issue.
If you are seeing an error message then it generally points to an issue with your information being incorrect or your bank/card issuer blocking the payment.
The best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
February 2020
February 2020
how can i change my user name on ea
February 2020
February 2020
February 2020