how I can change my security question?

by CL_MaarK
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how I can change my security question?

★ Newbie

how I can change my security question, I forgot it

I can not get in contact with the support as my country, Chile does not appear.

 

help pls! 

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Re: how I can change my security question?

[ Edited ]
EA Staff

@CL_MaarK

Would calling the phone line for Mexico be an option for you (I do believe the support is also in Spanish)? If you do choose to call I would recommend using VoIP software as it should be cheaper.

 

I'll copy the Mexico contact details below:

Información de contacto de Asistencia

Teléfono: [Removed by CM] Gracias por contactar con Electronic Arts. Nuestros agentes podrán ayudarle con su llamada de Lunes a Viernes de 9am a 6pm CDT. Si necesita asistencia fuera de este horario, por favor dirijase a help.ea.com. Nota: se aplicarán las tarifas habituales de llamada.

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Message 2 of 2 (183 Views)

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Re: how I can change my security question?

[ Edited ]
EA Staff

@CL_MaarK

Would calling the phone line for Mexico be an option for you (I do believe the support is also in Spanish)? If you do choose to call I would recommend using VoIP software as it should be cheaper.

 

I'll copy the Mexico contact details below:

Información de contacto de Asistencia

Teléfono: [Removed by CM] Gracias por contactar con Electronic Arts. Nuestros agentes podrán ayudarle con su llamada de Lunes a Viernes de 9am a 6pm CDT. Si necesita asistencia fuera de este horario, por favor dirijase a help.ea.com. Nota: se aplicarán las tarifas habituales de llamada.

Message 2 of 2 (184 Views)