hacked

[VioletRose22]

So My Account was invaded by Some Email of " [edit: email address removed] " They changed my Email to thiers, Changed my Password and even my Security Question. HELP i got the pass word and email fixed, But the Security question is still there, and there is also a Secondary Email set to the one mentioned Before. EA wants me to call them, But i cant its a sunday.

[Babyhuehnchen · Accepted solution]

Hello @VioletRose22

if you got hacked, please contact customer support. Please do the following:

Go to https://help.ea.com/en/contact-us/.

1. Go to contact us

2. Press your Game/Your Platform and select the problem you are having

3. Press Contact options

4. Scroll to chat and specify your problem

5. Press Chat now

For futher information, please check here http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

If there is no chat option available, please call customer service on your phone.

Greetings,

Babyhuehnchen

---

I do not work for EA, i am just a random guy who like to help other with their problems. All answers are my personal ideas and not affiliated with EA.
If my post helped you, please consider giving me XP
Please mark the post that helped you solve your problem as solution so other people can see it right away

[Babyhuehnchen · Accepted solution]

Hello @VioletRose22

if you got hacked, please contact customer support. Please do the following:

Go to https://help.ea.com/en/contact-us/.

1. Go to contact us

2. Press your Game/Your Platform and select the problem you are having

3. Press Contact options

4. Scroll to chat and specify your problem

5. Press Chat now

For futher information, please check here http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

If there is no chat option available, please call customer service on your phone.

Greetings,

Babyhuehnchen

---

I do not work for EA, i am just a random guy who like to help other with their problems. All answers are my personal ideas and not affiliated with EA.
If my post helped you, please consider giving me XP
Please mark the post that helped you solve your problem as solution so other people can see it right away