Re: games was removed that my grandchild had paid for

by EA_Kristi
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Original Post

games was removed that my grandchild had paid for

[ Edited ]
★ Novice

my grandchild games was removed when you'll removed some games i didnt buy. she was told i will have 2 buy them again. i will get a lawyer because all the games was removed when you'll removed your games. they had no business removing her old games that was paid for. and then tell me i got 2 rebuy. my phone no. is [Removed]. i need 2 talk 2 someone in management.

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Re: games was removed that my grandchild had paid for

EA Staff

Please contact an Advisor via live chat or phone for assistance with this:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

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