May 2020
Hi all
I'm having a very strange problem on my iMac and I believe part of it was my fault.
I tried installing 3 games from the Origin game laucher - Spore, Spore: Galactic Adventures and Dragon Age II. I then switched over to Amazon Workspace and connected to my work PC via Remote Desktop for an hour.
After that, I switched back to Origin and found that all my games were downloaded and ready to install. However, all three never ever did install.
The three gets downloaded, I click on install, it says finalising, and then it appears complete in the download bar. Right after that, when I clicked on the games in my library, it says to install again! I've clicked install like 5 or 6 times and the entire process keeps looping!
However, I did manage to download Sims 4 even though the other 3 kept getting stuck! This was happening simultaneously! Isn't that strange? On a whim, I purchased Sims 4 expansion packs Get to Work and Discover University, and even while the other 3 games got stuck in a loop between finalising and install, these expansions which were purchased later installed without a glitch! Simultaneously! I was so worried when I tried to install all 5 (Spore, Spore: Galactic Adventures, Dragon Age II, Get To Work and Discover University) but only the first three never left the loop - the Sims 4 expansions all installed!
So.. I've tried several things -
1. Deleting DownloadCache from /Library/Application Support/Origin
2. Deleting DownloadCache and CatalogCache from /Library/Application Support/Origin
3. uninstalling Origin entirely and tried reinstalling the games.
None of it worked. And I do not think its a firewall or antivirus issue because Sims 4 installed perfectly!
Can anyone help me please?
May 2020
@BevierYang What version of macOS does your computer run? Aside from Sims 4, none of the games you listed run in Catalina. The others are all 32-bit apps, and Catalina is 64-bit only.
For the Origin loop, try running the reset tool for macOS:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/