Re: forget my answer to a secret question

by EA_Nils
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forget my answer to a secret question

★★★ Newbie

I have forget my security answer what to do?

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Accepted Solution

Re: forget my answer to a secret question

Community Manager

@tausifmona Hi,

 

If you forgot the answer to your security question, you will need to contact an EA Advisor: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA Account and choose "Origin" as product, your platform, "Manage my account" as topic and "Manage security settings" and describe your issue to see all available contact options.

If there is no phone support available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

 

Thank you,

Nils

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Message 2 of 2 (131 Views)

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Re: forget my answer to a secret question

Community Manager

@tausifmona Hi,

 

If you forgot the answer to your security question, you will need to contact an EA Advisor: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA Account and choose "Origin" as product, your platform, "Manage my account" as topic and "Manage security settings" and describe your issue to see all available contact options.

If there is no phone support available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

 

Thank you,

Nils

Message 2 of 2 (132 Views)