fifa

[daniielojeda98]

I bought 2200 fifa points on Friday, and they are still not in my account. What can I do??

[EA_Darko · Accepted solution]

Hey @daniielojeda98, we aren't able to assist with account-based issues on AHQ so you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

To make it as fast and easy as possible I would suggest having your proof of purchase ready to go: https://help.ea.com/en-us/help/account/how-to-provide-proof-of-purchase/

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

Hey @daniielojeda98, we aren't able to assist with account-based issues on AHQ so you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

To make it as fast and easy as possible I would suggest having your proof of purchase ready to go: https://help.ea.com/en-us/help/account/how-to-provide-proof-of-purchase/

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko